Privacy Policy

Last updated: June 2026

1. Who We Are

Book Umrah Cabs ("we", "us", "our") is a private taxi and transfer service operating in Saudi Arabia. Website: https://bookumrahcabs.com. Contact: via WhatsApp on our website.

2. What Data We Collect

When you submit a booking, we collect: your name, phone number, email address (optional), pickup/dropoff location, travel date, and number of passengers. We also collect anonymous usage data via Google Analytics, Microsoft Clarity, and Facebook Pixel.

3. How We Use Your Data

We use your information only to: confirm and manage your booking, contact you about your transfer, and send booking confirmations. We do not sell your data to third parties.

4. Analytics

We use Google Analytics 4, Microsoft Clarity, and Facebook Pixel to understand how visitors use our website. These tools use cookies. You can opt out via your browser settings or by clicking "Decline" on our cookie banner.

5. Your Rights (GDPR)

If you are in the UK or EU, you have the right to access, correct, or delete your personal data. Contact us via WhatsApp to exercise these rights.

6. Data Retention

Booking data is retained for 2 years for operational purposes, then deleted.

7. Contact

For privacy enquiries, contact us via WhatsApp (available 24/7 on our website).